• I want to report someone for cheating, harassment or other Code of Conduct violation

    We are sorry to hear you have encountered bad behaviour. Rebellion takes a zero tolerance policy to violations of our Code of Conduct in our spaces.

     

    How do I report someone in-game?

    1. Select the player you wish to support in the Lobby Menu

    2. Select 'Report'

    3. Complete the report form

    4. Select Submit Report

    You will then get the option to block the player.

     

    ReportPlayerSE5.gif

     

    I have evidence to submit. How do I report someone here on the Help Centre?

    First, please report the person in question in-game following the instructions above. Then please copy and paste this form into our Contact Form and complete it:

     

    - My Username

     

    - My Platform

     

    - Username of Offender

     

    - Platform of Offender if possible

     

    - Timestamp - i.e. July 25th at 5:36pm BST

     

    - Explanation of Code of Code Violation - i.e. Was using wall hacking and aimbot.

     

    - Video Evidence  - Please upload below (10 MB max) or link. Screenshots of chat logs are also accepted in cases of bullying, harassment or discrimination.

     

    Any Additional Information or Context

     

    To open the Contact Form and submit your report, please click here.

     

    We take all reports seriously and, with proper verification of violation(s), will take action.

    Please note all sanctions are final and we cannot comment on ongoing or closed investigations.

     

     

  • How do I get involved in the Community Event?

    It's kill or be killed in our first ever Sniper Elite 5 Live Event. Think you've got what it takes to join us on the battlefield?

     

    Track the event here: https://sniperelite.com/marksman-event/ 

     

    Lock and load for Sniper Elite 5’s debut Community Event where we’ll be putting your skills to the test on the frontlines from Monday 11 July, 3pm BST to Monday 25th July, 3pm BST

     

    How It Works

    Simply play as you normally would to contribute to the three targets we’ve challenged you with – if you complete all 3 targets within the two week deadline, the Community will collectively unlock exclusive in-game rewards and more!

    Unlike our previous Evil Genius 2 Community Events, this event operates on a point-based system. We’ll reward each of you a set number of points depending on the type of kill you achieve – that’s right, we won’t reward you for just any old kill! This will require patience, precision and above all else, the collaborative efforts of the Sniper Elite community.

    Keep an eye on this webpage to keep track of how you’re progressing as a Community, that way you can shift your focus based on which of our three targets needs attention.

     

    The Targets

    Invasion Kills - 25 million points

    Unlocks P.K Berlin Axis scope for RSC 1918, G43 and Kar98k

    Get AI kills in the standard campaign to contribute to this objective or embrace Invasion Mode to unlock max points for taking out your Axis opponent:

    • Invading Player Kills - 125 Points
    • Allied Player Kills - 50 Points
    • AI Killsx10 - 1 Points

     

    Sniper Kills - 130 million points

    M81 Ally scope for M1 Carbine and SREM

    Put your talent to the test with this objective. Achieve headshot kills across any game mode to earn points - the longer the shot, the more points you will receive.

    • Headshot Kills Achieved: (1 point for every 10 metres)

     

    Sharpshooter Kills - 25 million points

    25% Discount on Sniper Elite Merchandise from our official Rebellion store.

    A sniper's work is solitary, silent and precise. Take out opponents in any game mode to contribute points to this objective. Hit specific body parts to achieve extra points...the testicle shot reigns supreme.

    • Testicle Shot - 15 points
    • Heart Shot – 5 points
    • Any other organ shot x10 – 1 point

     

    The Rewards

    If the Community successfully hit the three targets we’ve set in two weeks, you will unlock the P.K Berlin axis Scope, available on the RSC 1918, G43 and Kar98k, as well as the M81 ally scope, which will be available on the M1 Carbine and SREM. These will be accessible to every player on Tuesday 26 July.

    Not only that, but you’ll also unlock a 25% Discount on Sniper Elite Merchandise for a limited time via our official Rebellion store.

     

    Joining Fellow Comrades

    Don’t forget to tag us in any and all progress reports, photo mode snaps or beyond via our usual social channels. You can also connect with fellow Snipers to share all the latest tips and tricks to succeed via our official Discord server.

     

    Good Luck!

    That concludes our mission briefing snipers… so prepare your gear, perfect your long-shots and be ready for deployment at 3pm BST on Monday 11 July. The battlefield waits for no one!

     

    Frequently Asked Questions

    Q: How do I participate in this event?

    We’ve set all Sniper Elite 5 players 3 x targets to complete in-game, so simply play as you normally would to participate! Keep an eye on your collaborative progress over the 2 weeks via this webpage.

     

    Q: Is the event applicable to all platforms?

    Yes – this live event is available to anyone who owns Sniper Elite 5.

     

    Q: How does the points system work?

    Simply kill your opponents using any of the specified methods above (e.g. headshots at a distance, testicle shots or invading player kills) to contribute points to the 3 x objective trackers. If the Community collectively hit the targets set, they will unlock the M81 Scope, the P.K Berlin Scope and a 25% Discount on Sniper Elite Merchandise.

     

    Q: When does the event end?

    We’ll be tracking your efforts from Monday 11th July – Monday 25th July 2022 and prizes will be distributed on Tuesday 26th July should the Community hit the specified targets.

     

    Q: Do I need to start a new save to begin contributing to the objectives?

    No. You can start participating at any time in existing or new saves.

     

    Q: Which weapons will I be able attach the scopes to?

    The P.K Berlin scope will be available on the RSC 1918, G43 and Kar98k whilst the M81 scope will be available on the M1 Carbine and SREM.

     

    Q: Which modes to these objectives apply to?

    You can contribute to the above Sniper or Marksman target trackers during any game mode. To contribute points to the Invasion Kills tracker, you’ll need to obtain AI kills in the standard campaign or via Invasion Mode where you can obtain points for Invading Player kills or Allied player kills.

     

    Q: How do I find fellow troops to play with?

    Join our Discord server to join your comrades, share tips and tricks and revel in the glory of your success.

     

    Q: I've encountered a bug. How do I report it?

    If you’re experiencing a bug in-game, please follow these steps and submit a Support request. Please note that our Support team are currently dealing with thousands of enquiries so we'll get back to you as soon as we can! Thank you for letting us know that you are experiencing issues!

     

    Q: I don’t have Sniper Elite 5. How do I get hold of it so I can participate?

    Sniper Elite 5 is available on Xbox Game Pass, Xbox One, Xbox Series X/S, PlayStation 4/5, Steam and  the Windows Store. Head over to the Buy Now section of our website to learn more and get your copy.

     

    Need further support for the event or have a question we haven't answered? Please get in touch with one of Community Managers via Discord!

     

  • Where can I find my save files?

    Steam users can find their saves in C:\Users\[YOUR USER NAME HERE]\AppData\Local\Sniper Elite 5\PC_ProfileSaves

     

    What save should I send?

    In your PC_ProfileSaves folder, you should find a folder with a filename full of numbers (this is your Steam ID): you can find your saves here!

    You should have a few files with the form "slotX". Each of these is a save file but they contain different types of data:

    • slot0 is the profile
    • slot1 is the profile backup
    • slot3-5 are campaign auto saves
    • slot6-29 are campaign manual saves
    • slot30 is a campaign quick save

    Please send us your Slot0 and either a campaign autosave or manual save! 

  • What is a season pass and what is included in Season Pass One?

    What is a season pass?

    A season pass gives you access to all current and upcoming content for a specific period - also known as a 'season'.

    For example, if you purchase a season pass for Season One of Sniper Elite 5, you will receive all of the content released within that 'season'.

     

    What is included in Sniper Elite 5's Season Pass One?

    This is the game's season one roadmap:

     

    SE5_Social_SeasonPass_square.jpg

     

  • What is Invasion Mode and can I turn it off?

    What is Invasion Mode?

    Invasion mode is a brand new style of gameplay in Sniper Elite 5 that allows you to 'invade' another player's game as an Axis Sniper, or be 'invaded' as an Allied Sniper.

    The invading Axis Sniper has the sole aim to eliminate the player while the Allied Sniper gains an extra objective: take out the invader.

    It is available in co-operative play - increasing the challenge for the Axis invader as they now have two Allies to track down, but offering greater rewards.

     

    Can I turn it off?

    Yes, it is possible to turn it off if you would prefer a solo experience!

     

    How do I turn it off?

    1. Select 'Options'

    2. Follow the list down to 'Invasion Mode' and select 'OFF' from the right-hand options

     

    TurnOffInvasionSE5.gif

  • How do I create a DxDiag.txt file?

    What is a DxDiag file?

    A DxDiag is a diagnostic file that helps us to determine what might be preventing your game from working as it should.

    It can tell us whether your PC meets a game's minimum requirements, if has the most up-to-date drivers installed, or if it has reported any errors related to the problem you are having.

    It contains no personal data other than the name of your PC, and we will delete it from our systems once your case is closed.

     

    How to I create a DxDiag?

    • Click the Start menu in Windows and in the 'Search Programs and Files' or 'Run' field search for 'dxdiag.exe' and run the program.

     

    DxDiag_with_arrow.png

     

    • This will start the diagnostic tool and it will scan your PC. When it finishes click the button which says 'Save All Information...' and save the text file to a location on your desktop.
    • Attach the file when submitting a request in our contact form, or when replying to a support email.

     

  • Which platforms is the game available on?

    Sniper Elite 5 is available on Steam, Windows Store, Xbox Game Pass, Xbox One, Xbox Series X and S, and PlayStation 4 and 5.

    There are no concrete plans for a Switch version of Sniper Elite 5 at this point in time.

  • What accessibility features are in the game?


    Bellow is a list of features we have included to help the accessibility of playing Sniper Elite 5.

    All images have been taken from a working copy of the game and may change on full release. Images can be expanded by clicking on them.

    Audio Accessibility Features

    Features

    Customisable Audio levels – including Dialogue, Hit Feedback, Enemy Awareness Cues.

    mceclip0.jpg
    Dynamic Audio Range settings.
    Spatial Audio allows you to hear the direction of sounds.
    SE5 is fully voice acted. Subtitles for all dialogue and enabled by default, with Speaker Indicators. mceclip1.jpg
    No information is communicated through audio alone.
    Both Text Chat and Voice Chat are available.
    All quick chat communication has voice over and subtitles mceclip4.png

     

    Motor Accessibility Features

    Features

    Full control remapping on Keyboard.

    mceclip2.jpg

    3 Gamepad Control Presets each with a Left-Handed Variant (swap sticks). some examples shown to right

    mceclip8.jpgmceclip9.jpgmceclip10.jpgmceclip11.jpg

    Invert Y axis.

    mceclip3.jpg

    Sensitivity settings for Look, Scope and Ironsights.

    Aim Assist is found in the accessibility menu.

    Aim_Assist.jpg

    No Quick Time Events

     

    Visual Accessibility Features

    Features

    Customisable Subtitles (Text Colour, Background Opacity and Text Size).

    mceclip4.jpg

    Some Scalable Text in HUD and Menus.

    mceclip5.jpg

    Colour Adjustments for Colourblind Players

    Colour_Blind_off.jpg

    Colour_Blind_Deuteranopia.jpg

    Colour_Blind_Protanopia.jpg

    Colour_blind_Tritanopia.jpg

     

    Usability Accessibility Features

    Features

    5 Difficulty settings: Civilian (Very Easy), Cadet (Easy), Sharpshooter (Medium), Sniper Elite (Hard), and Authentic.

    mceclip6.jpg

    Advanced Options to individually customize the Difficulty of Combat, Sniping and Tactical game mechanics. 

    mceclip8.jpg

    Difficulty is customisable at any time.

    mceclip12.jpg

    On-Demand Tutorials and options to adjust frequency or reset tutorials.

     

    mceclip12.jpg

    Options to turn off Motion Blur and Binocular Distortion.

    First Time Set Up menu including Accessibility options.

    Options to turn off Kill Cameras and X-Rays.

    mceclip10.jpg
  • Does the game have cross-play?

     

    What is cross-play?

    Cross-play, or cross-platform play, allows players using different gaming platforms (i.e. PC and consoles) to play together.

     

    Is cross-play available in Sniper Elite?

    Yes, cross-play is supported across all platforms for Sniper Elite 5.

     

    Can I turn it off?

    Yes, cross-play can be toggled on and off as you wish.

     

    How do I turn it off?

    1. Select 'Options'

    2. Follow the list down to 'Cross-play Allowed' and select 'OFF' from the right-hand options

    3. Read the dialog box and select 'YES'

     

    TurnedOffCrossplaySE5.gif

     

  • What is included in the different editions of the game?

    Sniper Elite 5: Standard Edition

    This edition offers the base game only.

     

    Sniper Elite 5: Deluxe Edition

    This edition includes the base game and the Season Pass.

  • Is the game available in my language?

    The game is available in the following languages:

     

    Language Audio Interface Subtitles
    English

    French

     
    Italian  
    German  
    Spanish  
    Brazilian Portuguese  
    Japanese  
    Korean  
    Polish  
    Russian  
    Chinese (Simplified)  
    Chinese (Traditional)  

     

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