Common Issues and Fixes

I am seeing an 'Easy Anti-Cheat is required to access online multiplayer (11430)' error If you are seeing this error, please firstly check to make sure Easy Anti-Cheat (EAC) is enabled for Sniper E...

General GuidanceCheck your internet connectionThe vast majority of connection issues are caused by a weak internet connection.You can check your connection by running a speed test. To do this, plea...

Why has this error appeared? This error sometimes appears when save data gets older. There is no guarantee that your files can be recovered but the method below does work for some players.   How do...

Why am I seeing this error? Sometimes this error appears when the game is either not running on the correct graphics card, or your system does not meet the required minimum specifications. It can a...

Why is this happening? This issue is caused by the Steam overlay playing the Kraken Awakes DLC trailer when Sniper Elite 5 is launched. Although players may not have the overlay open, it will conti...

We are grateful for every report! If you are having trouble launching a level or your game on PC, please see our help for users on Steam or Xbox PC App. Sniper Elite 5 Bug Reporting Steps 1. Which...

What is a DxDiag file?A DxDiag is a diagnostic file that helps us to determine what might be preventing your game from working as it should.It can tell us whether your PC meets a game's minimum req...

What is a crash? A crash happens when your game stops functioning and then exits itself.   How do I report a crash? Console (Xbox, PlayStation) If your game crashes on your console, you will usuall...

We are aware and investigating an issue where players are unable to launch the game from the Windows/Xbox Game applications. Please make sure your version of Windows is up to date, the Windows/Xbox...

What does it mean to 'verify' my game files, and why should I do it? When you 'verify' your game files, Steam checks to make sure that the game has all the files that it needs, and replaces any tha...