Common Issues and Fixes

I am seeing an 'Easy Anti-Cheat is required to access online multiplayer (11430)' error If you are seeing this error,...

General GuidanceCheck your internet connectionThe vast majority of connection issues are caused by a weak internet co...

Why has this error appeared? This error sometimes appears when save data gets older. There is no guarantee that your ...

Why am I seeing this error? Sometimes this error appears when the game is either not running on the correct graphics ...

We are grateful for every report! If you are having trouble launching a level or your game on PC, please see our hel...

What is a DxDiag file?A DxDiag is a diagnostic file that helps us to determine what might be preventing your game fro...

What is a crash? A crash happens when your game stops functioning and then exits itself.   How do I report a crash? C...

We are aware and investigating an issue where players are unable to launch the game from the Windows/Xbox Game applic...

What does it mean to 'verify' my game files, and why should I do it? When you 'verify' your game files, Steam checks ...