General Guidance

What does it mean to 'verify' my game files, and why should I do it? When you 'verify' your game files, your gaming platform checks to make sure that the game has all the files that it needs, and r...

What is a DxDiag file?A DxDiag is a diagnostic file that helps us to determine what might be preventing your game from working as it should.It can tell us whether your PC meets a game's minimum req...

General GuidanceCheck your internet connectionThe vast majority of connection issues are caused by a weak internet connection.You can check your connection by running a speed test. To do this, plea...

What is NAT or Network Address Translation? NAT stands for network address translation. It is a service that is used in routers. Its purpose is to translate a set of IP addresses to another set of ...