Common Issues and Fixes

What does it mean to 'verify' my game files, and why should I do it? When you 'verify' your game files, Steam checks ...

We are grateful for every report! If you are having trouble launching a level or your game on PC, please see our hel...

What is a crash? A crash happens when your game stops functioning and then exits itself.   How do I report a crash? C...

What is a DxDiag file?A DxDiag is a diagnostic file that helps us to determine what might be preventing your game fro...

Why am I seeing this error? Sometimes this error appears when the game is either not running on the correct graphics ...

Why has this error appeared? This error sometimes appears when save data gets older. There is no guarantee that your ...

General GuidanceCheck your internet connectionThe vast majority of connection issues are caused by a weak internet co...