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Frequently Asked Questions
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Where can I find my Enhanced or Basic Supply Bundle?
Need a hint? Nothing is handed to you in the Quarantine Zone! You will need to track down the Enhanced and Basic Supply bundles yourself! It's all within the Zone! Need a bigger hint? This contai...
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When will the Wicked Isle Story Expansion be released?
We have not yet announced a date for the release of the Wicked Isle DLC but we will be revealing this soon! Please keep an eye on our social channels or sign up to the Atomfall Newsletter for ...
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Where can I find my save files?
The default location for Steam users to find their saves in C:\Users\[YOUR USER NAME HERE]\AppData\Local\Atomfall\PC_ProfileSaves. How do I access this folder? You can access this location by using...
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How do I change my key bindings?
You can find your key bindings under Options > Controls > Controls Preset > Customise.
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How do I reset my progress?
The process for resetting your progress varies between platforms but is always permanent. Please check our Frequently Asked Questions section before proceeding. How do I reset my progress on Pla...
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What is included in the different editions of the game?
What is included in the Standard Edition? The Standard Edition includes the base game. Players who pre-ordered the Standard Edition also received the Basic Supply Bundle DLC which offers: Exclusiv...
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Common Issues and Fixes
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How do I verify my game files?
What does it mean to 'verify' my game files, and why should I do it? When you 'verify' your game files, Steam checks to make sure that the game has all the files that it needs, and replaces any tha...
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I can't launch the game from Windows/Xbox Game app!
Please make sure your version of Windows is up to date, the Windows/Xbox Game app is up to date, and please make sure you are signed in to the correct account. Then, please try forcing your Atomfa...
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I want to report a crash
What is a crash? A crash happens when your game stops functioning and then exits itself. How do I report a crash? Console (Xbox, PlayStation) If your game crashes on your console, you will usuall...
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I've found a bug. How do I report it?
We are grateful for every report! If you are having trouble launching the game or having performance issues, please see our General Guidance page for problems running games. Atomfall Bug Reporting...
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How do I create a DxDiag.txt file?
What is a DxDiag file?A DxDiag is a diagnostic file that helps us to determine what might be preventing your game from working as it should.It can tell us whether your PC meets a game's minimum req...
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I am seeing a 'GPU device was lost' error
Why am I seeing this error? Sometimes this error appears when the game is either not running on the correct graphics card, or your system does not meet the required minimum specifications. It can a...
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