We ship from multiple warehouses worldwide to get your items to you faster. This means your order might arrive in separate packages.
Common reasons for multiple packages
- Different suppliers - Some products come from different warehouses
- Stock locations - Items might be stored in different facilities
- Pre-orders and regular items - These always ship separately when ready
- Faster delivery - Splitting orders often means you get some items sooner
What to expect
Separate tracking numbers
Each package gets its own tracking number. You'll receive separate shipping confirmation emails for each one.
Different arrival times
Packages might arrive on different days, even if they ship at the same time.
Missing something?
If all packages have arrived but something's missing:
- Check all packing slips to confirm what was sent
- Wait 48 hours (packages sometimes arrive a day or two apart)
- Contact us here with your order number and we'll track it down